Lost in Translation

So, after nearly 6 months, I thought I would finally try to make a contribution to the blog.  I’ve been so impressed with Kiersten, Madie and Jack’s dedication to this – and I thought it was time to pull some weight myself.  We get so excited when we hear that all of you are reading these.  We really do miss all our family and friends terribly and it is great to share these experiences.

Before I begin, I wanted to say how sad we all were to hear about the tragedy in Connecticut.  The story has been completely dominating the papers down here.  Obviously, part of the story is Americans and our guns but people are also just talking about how very difficult this holiday season must be for those families and communities.  Awful.

Getting back to our experiences in Chile … one of the things I’ve been getting more involved in at work is recruiting.  It is really hard for me because of the language and culture gap … but I haven’t found anything that makes me feel connected down here quite the way recruiting does.  Bringing in new talent makes me feel like part of the base.

Anyway, we had a particularly tough recruit last week – with an incredible background and a number of offers from similar companies.  We knew he was leaning toward one of the other offers based on a belief that we were too demanding (e.g., too many long hours, too much constructive criticism, etc.) and too serious and uptight.   The team thought it would be a good idea for me to go talk to him.

I’ll admit – I was pretty nervous for a number of reasons.

First, I really HATE losing recruiting battles.

Second, for those of you who know me, I can be a pretty good recruiter when I really believe in something and (well) a pretty awful one when I have my any doubts whatsoever.  I actually think the hours we work in Santiago ARE way too long.  I was quite nervous that I wasn’t going to be able to dissuade him of this notion.

The operating model here (in Chile in general) has a bit more of a “face time” aspect where people generally stay at the office until the last person goes home … and they adopt a work pace that goes along with that.  There isn’t yet a strong enough bias toward squeezing every last bit of productivity out of the hours from 9-5 so that people can get out of the office in time for fun with family and friends.

Third, I wasn’t sure I was the guy to convince him we weren’t uptight since I’m pretty sure I count as uptight down here.  I know … you wouldn’t think a guy who moved his entire family from the United States to Chile (mostly because they thought it would be fun) could be seen as uptight.

But if you start to look at some of the facts from a Chilean perspective … I’m pretty sure I am.  For one, I am American – and that alone puts you in the uptight bucket down here.  We live in the suburbs now (Maryanne – I’m not going to make a Buckhead vs. Midtown comment here since we all know Buckhead isn’t a suburb but a diverse, cosmopolitan city all its own that just happens to be near Atlanta).

And then you get into the behavioral stuff … I seem quite fond of breaking my thoughts into structured (even numbered) lists of things which is a huge no-no down here; I wear undershirts which means you’re uptight even in California but here it probably suggests I’m thinking about entering the priesthood. So I wasn’t sure I was the guy to convince him that we weren’t uptight either.

Despite my concerns, the “meeting” seemed to go well.  We had pisco sours (EVERYONE drinks pisco sours- even though I don’t like them I was trying to be cool) and found a mutual fondness for Shanghai where both of us had spent time in the last few years (quite the picture of globalization).  I shared all of my adventures with him; as is typical, he was more interested in my time at the NBA than anything I have done since.  He shared his plans for the future; as is typical, I was shocked to see a 22-year old kid with such well-developed plans for the future.

I tried to hang with him – talking about all the things I had seen colleagues his age move on to do after a few years working with us (e.g., PE work in Moscow, running a charter school, starting a rice farming business in Ghana, etc.).  I used A LOT of English unfortunately … but I left feeling pretty good about the conversation.

When I got home, I got a note from one of the young Chilean guys in the office.  He was friends with the recruit and had spoken to him after our meeting.  The short note said “In his words, ‘John Murnane es la Zorra!’.  I will let you figure out what that means.”  I quickly googled “la zorra” in spanish.  The first site offered translations that weren’t very encouraging.

http://www.interglot.com/dictionary/es/en/translate/zorra

Subsequent sites didn’t offer much more hope …In fact, it became much more bleak.

http://www.spanish-only.com/2009/01/spanish-word-of-the-day-zorra/

I replayed the meeting in my head and I couldn’t possibly understand where things went wrong.  Aburrido (boring) perhaps or maybe arrogante?  But a filthy insult seemed like a lot.

I responded to my colleague saying, “from the looks of my google searching, I probably won’t be needed on any future recruiting efforts.”  So what I hoped would be a real meaningful contribution to my new office, it now looked like I might actually be a liability in recruiting.

Later that evening my colleage finally let me off the hook and told me that while the official word in Spanish (and in Chile actually) was what I had discovered online, the young kids had taken to use it to mean “cool.”

To protect my self-confidence I haven’t tried to validate this unofficial definition with anyone outside of the office. I like the story better this way.

Oh, and he did accept our offer.

The Good, the Bad and the Ugly

The Good (sort of)

We had our first Thanksgiving as expats.  I was surprised at how difficult Thanksgiving was abroad.  You realize just how big of a holiday it is in the States.  We always spend Thanksgiving with our family and friends.  Being so far away you really miss the cadence of the holiday – the weather starting to turn cold, work slowing down a bit the week of, a clear mark to transition to the Christmas season.  We had none of that here.  We are heading into summer so the kids are swimming in the pool.  At work, no one has the faintest clue about a holiday in the United States and here in Santiago, there is no real indication that the Christmas season is upon us outside of the malls.

So Thanksgiving here already had challenges, but we were getting together with another American family to make the most of it.  Unfortunately, the morning of, our friend’s daughter wasn’t feeling well and they decided to cancel.  I freaked out.  It was a trigger I could not have anticipated.  I heard the news after dropping the kids at school so I immediately drove straight to Jumbo (the big Target-like supermarket) where I tried to assemble the makings of a Thanksgiving feast day-of.

My whole premise was bad.  None of the traditional Thanksgiving dishes exist in Chile.  They don’t eat sweet pumpkin so no pumpkin pie.  They certainly don’t have Campbells Cream of Mushroom soup for green bean casserole.  The Turkeys, for some reason, have no arms and legs (really – something I didn’t discover until I unwrapped it at home) and the ready-made pie crusts are intended for a savory items rather than sweet – just a bit off.  Oh, and they don’t have anything like chicken stock or broth – only bouillon cubes.  But, I gathered a bunch of random items into my cart and took them home.

Thankfully, my “nana” or maid works on Thursdays.  I arrived with bags and bags from Jumbo and did my best in my broken spanish to explain she and I were going to spend the day cooking a Thanksgiving meal (by the way, just that first part – “this is a huge holiday in the United States called Thanksgiving” took some incredible effort to explain and stretched my spanish-speaking abilities.).  We had many translation issues – Cecilia ended up shredding the 10 carrots I intended to put in the roasting pan.  She couldn’t make sense of stuffing – lots of chunks of stale bread stuffed inside the armless, legless Turkey.  But, we cooked the odd turkey without arms and legs and it was tasty (side note: for those of you who like all-natural poultry – forget it.  These birds are not only stuffed full of hormones, they are injected with salt.  It really is a lot to overlook).

Madie's Thanksgiving Artwork

Murnanes at Thanksgiving2012

In the end, the turkey was delicious (all full of salt) as was my from-scratch green bean casserole.  Our pie with the odd crust even turned out ok.  And, the fact that we did it all the day-of in another country is something I’m quite proud of.  And, the benefit to the opposite seasons, the day was beautiful so we got to enjoy an evening outside in perfect weather.

Redding Thanksgiving

Redding looking out over our backyard on Thanksgiving Day

We opened a really nice bottle of wine and made the most of it.  Ended up having a lovely evening as a family.  In earnest, whole-heartedly, we could all be thankful for our family and friends and know that we are not likely to take another Thanksgiving for granted.

The Bad

The Saturday morning after Thanksgivng Jack was excited about his Fútbol practice.  I organized a group of english-speaking kids from Nido to get together on Saturdays with the former captain of the Nido fútbol team to help will some skill building.  At Nido, the Chilean kids have been playing competitive soccer for a long time.  Real competitive soccer.  All the American kids come from leagues that focus on “having fun” and “good sportsmanship.” The American kids are getting killed here.  The Chileans are so much better that none of them pass to the “Gringos.” I thought getting the Americans together for some extra practice might help level the field a bit.

We live in the suburbs of Santiago:  Lo Barnechea, and specifically, Los Trapenses, is like the Marietta of Atlanta.  The air is clear, the houses are big and kids run around free from traffic in culdesacs.  Santuario De Valle is a particularly lovely subdivisioin with a giant park that runs through the center with kids riding bikes and tons of expat families. We decided it would be a great spot for practice.

This one Saturday, two other moms and I watched the boys practice, sitting on a park bench.  When practice had ended I went to grab my stuff (which had been right next to me on the bench the whole time) and I realize my wallet was stolen.  Sure enough, I had noticed a man had been sitting on the bench just next to us but little did I know he was scoping us out the whole time.  My wallet, with all my American credit cards, my Chilean bank card and credit card, was gone.

John immediately got on the phone to cancel our Chilean debt and credit cards (because everything has to be in his name here). It took quite some time to get the cards canceled.  We thought we could manage speaking to the bank representative in Spanish.  While our vocabulary is not super extensive, we do know some key words – robar, necesito cancelar debto y credito.  No tengo debito y tarjeta de credit.  Unfortunately, I just kept hearing John say, “no intiendo.”  Then escalating into some very familiar swear words in English.     Finally, we got things canceled.  And, turns out EVERYTHING was canceled.  My account, all of John’s cards as well, so we were without any access to money.

While Santiago is a remarkably safe place, petty crime is a real problem.  And, they don’t insure things the way they do in the states.  If someone had charged a ton of things on our credit card we would be in bad shape.  It also took until Thursday to get replacement cards issued and I had to go to the bank and sign many papers and wait 24 hours for the new cards to be “activated.”  What a pain.

The Ugly

Without the clear transition of Thanksgiving, and temperatures hovering around 80 degrees and the Chilean school year ending marking the start of summer vacation, I was not feeling much of the Christmas Spirit. Minus my typical cues I had to really think about what we do in preparation for Christmas. I decided to ask around to understand what Chileans do.  The short answer, “not much.”

Not a huge surprise, but no real Christmas trees. I needed to get comfortable with the idea of a fake tree.  We went to Easy (the Home Depot of Chile)  to check out the offerings.  The trees are small, really plastic and rather pathetic.  I mean, they look so flameable that the idea of putting a light on it almost seems like putting a flame to bacon grease.  They are not big – 5 feet tall at most, scrawny and they smell and look like bad plastic from the 70s.  Oh, and they cost about $250 for the most pathetic offering. A more “fancy” option at a department store will set you back $500.

John and I thought maybe we would skip the whole thing.  We wouldn’t put up Christmas at all and instead just head to a small beach surf town for a few days.  Go completely in the opposite direction.  But a friend going back to the States for Christmas kindly offered her tree if we wanted to borrow it.  What a wonderful thing.  At least now I would just need to come to terms of the fake tree – not the fact that the fake tree cost upwards of $500.

We got the tree home and while trying to put it up I nearly cried. There is so much wrong with looking at a bunch of super plastic parts.  No smell of pine, no sticky fingers from the sap, no rush to get the fresh tree in water.

christmastree2012parts2

Is this really better than having no tree at all?  Giant gaping holes in the plastic allowed me to see straight through to the other side.  Isn’t the ONE benefit to the plastic tree the fact that it CAN be perfect?  You can actually construct the tree so that it looks really symetrical and lovely.  Hmmmmmm.

Not quite the fullness of a natural tree

Not quite the fullness of a natural tree

John trying to work miracles on the Christmas Tree

John trying to work miracles on the Christmas Tree

Even Redding wasn't quite sure about the tree.

Even Redding wasn’t quite sure about the tree.

Don’t get me wrong, we love Chile and feel grateful for this adventure.  But, we have learned that the holidays are rough as an expat.  I was really surprised to learn that Chileans put much more energy and excitement around Dieciocho, their independence day celebration, than Christmas.  We learned most Chileans work Christmas Eve and the days following Christmas.  For a country 85% Catholic, wouldn’t Christmas be a bigger deal?

We realize now that we took many of our Thanksgiving and Christmas traditions for granted.  We would complain about how many holiday parties we had to attend, how could we find time to get to the mall to shop, all the family we had to make a point to see.  My guess is we probably won’t complain about any of that when we return.  I’m glad we decided to put up the tree, pathetic and sad as it is likely to be, the kids really were excited and so happy to bring out our Christmas things.

But I do think we will try and find a little beach town for Christmas 🙂